Privacy Policy
1. Information We Collect
We collect information to process your orders and improve your shopping experience. This includes:
a) Personal Information
When you contact us, place an order, or register on our website, we may collect:
Full Name, Mobile Number / WhatsApp Number, Email Address, Billing and Shipping Address, Payment Information (processed securely through third-party gateways)
b) Non-Personal Information
We may also automatically collect:
Your IP address and browser type
Device information (mobile, tablet, or desktop)
Pages viewed and time spent on our site
Referral sources (e.g., YouTube videos, social media, or influencer links)
2. How We Use Your Information
We use your data to:
Process and confirm your orders
Send updates about your purchases or deliveries
Communicate via WhatsApp, SMS, or email regarding offers or support
Improve our products, customer experience, and website performance
Prevent fraudulent activity or misuse of our services
We may also send you updates about new collections or offers, but you can opt out anytime by replying STOP to our messages or contacting
3. How We Share Your Information
We respect your privacy and do not sell or rent your data.
However, we may share limited information with:
Payment Gateways (e.g., Razorpay, Paytm, or Cashfree) for secure transactions
Courier/Logistics Partners for delivery purposes
Marketing Platforms (e.g., Meta, Google, WhatsApp Business API) to send updates or ads to interested customers
YouTube/Influencer Collaborations, where visitors may reach us via third-party referral links (we do not share personal data with influencers)
All partners are required to keep your data safe and use it only for agreed purposes.
4. WhatsApp Communication
By placing an order or contacting us on WhatsApp, you consent to receive messages related to:
Order updates and confirmations
Offers, new arrivals, and sales events
Customer service support
You can request to stop promotional messages anytime by replying “STOP” on WhatsApp.
5. Cookies and Analytics
We use cookies and tools like Google Analytics to:
Track website traffic and improve performance
Understand visitor behavior
Personalize your browsing experience
You can disable cookies through your browser settings, but certain website features may not function properly without them.
6. Data Retention
We retain your information only as long as necessary to:
Complete your orders and provide support
Comply with accounting and legal requirements
Improve our services
Once the data is no longer needed, it is securely deleted from our systems.
7. Your Rights
You have the right to:
Request access to the data we hold about you
Correct or update your information
Request deletion of your personal data (where legally allowed)
Withdraw consent for promotional communication
To exercise these rights, contact us at faisanayeem70@gmail.com
8. Data Security
We use industry-standard security practices to protect your information, including SSL encryption and secure payment gateways.
While we take strong measures, no system is completely foolproof, and we cannot guarantee absolute security.
9. Third-Party Links
Our website and social media may include links to third-party platforms (e.g., YouTube, Instagram, or influencer channels).
We are not responsible for the privacy policies or content of those external sites. Please review their policies separately.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our operations or legal obligations.
The latest version will always be available on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: faisalnayeem70@gmail.com
📞 Phone/WhatsApp: +917997861605, +917330744371
🏢 Address: VV Collections, milad road santosh nagar near rein bazar raheem function hall, Hyderabad, Telangana, India